How do you work with a client after letting them down?

I have repeatedly missing promised target dates for work to be completed for an important client because of a variety of personal issues. It feels like a litany of excuses, and now I don’t know what to say to them. I enjoy their work, my (web development) work...

What caused Wikipedia’s decline?

Newsweek this week published “Take This Blog and Shove It!” saying that “Crowd Sourcing Loses Steam” and wondering why people didn’t want to edit Wikipedia anymore. They attributed it, among other things, to laziness. Blogging is down...

How to make working with others go much, much better

You’re fair, reasonable and pretty good at what you do, right? You probably even enjoy it sometimes. So what’s wrong with other people? Why is that clients or bosses sometimes seem so clueless about what’s actually involved in getting things done...

Installing LogMeIn Free

If you have someone who helps you with computer issues—or if YOU are someone who helps others with computer issues, you should set up a free remote connection so you can operate and instruct without actually being there. The first step is for the person who is the...