I have repeatedly missing promised target dates for work to be completed for an important client because of a variety of personal issues. It feels like a litany of excuses, and now I don’t know what to say to them.

I enjoy their work, my (web development) work for them has been good quality, and they have been happy with it. The problem is that all the delays mean I’m no longer trustworthy to them. I’m ready to complete the next phase of their project, but am not sure what to say to them.

Any suggestions for dealing with a situation like this? Of course “Get over it, get in touch, get started,” is never bad advice 🙂 but I’m wondering if someone might have additional helpful references or tips.